Practice Policies

Insurance Policy

Office Policies

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Payment Options

Our primary mission at The Smilist – Midtown Manhattan is to deliver the best and most comprehensive dental care available. An important part of this mission is making the cost of optimal care as easy and manageable for our patients as possible.

To assist you with your dental care investment, we provide the following payment options:

  • Cash – includes money orders and personal checks.
  • Visa/MasterCard/Discover/AMEX – we accept credit cards as payment for treatment.
  • Financing throughLendingClub® (subject to credit approval)

LendingClub® Patient Solutions provides quality, responsible options for people looking to finance elective medical procedures through thousands of U.S. healthcare providers. Patients and doctors rely on Lending Club Patient Solutions for innovative payment options, high approvals, competitive rates and exceptional customer service.

We are building even stronger bridges between patients and providers by offering more effective product offerings including:

  • New financing options designed to increase approval rates
  • Innovative technologies for more efficiency
  • Exciting opportunities to help more patients
Apply for LendingClub®

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.